About FERC
Chief Human Capital Officer
The Payroll, Application and Integration Division is responsible for the implementation of a fully integrated system solution for administrative and payroll functions; leads the effort to reengineer business processes within Human Resources, Financial Services, Financial Policy, Budget, Procurement, and Logistics as they relate to functional changes in the system solution; administers all payroll-related functions in its interface with HRD and the payroll provider and coordinates all efforts associated with the development of payroll operations; and communicates the status and results of this effort both internal and external to the Commission.
Major areas of responsibilities are:
- Manage customer needs related to FERC’s PeopleSoft system by directing, monitoring, and coordinating customer related issues.
- Develop a communication strategy that will guide the communication efforts related to all system solution impacts and implementations.
- Brief Commission management and employees, as necessary, on all implementation and upgrade efforts, status, and timelines pertaining to the integrated system solution.
- Develop, coordinate, and deliver appropriate training related to the integrated system solution to Commission employees.
- Administer an employee helpdesk to address payroll-related services.
- Develop an strategic plan that outlines the approach for implementing a system solution, which integrates human resources, payroll, financial management, purchasing, and property and supply.
- Develop an operating strategy, to include:
- Management of the system solution,
- Identification of key business processes that can be improved through reengineering or software redesign,
- Identifying best practices for communication and training related to operation of the system solution, and
- An operational vision that serves as the basis for maintaining a flexible integrated system solution.
- Conduct a thorough review and analysis of current business processes and develop the business case for reengineering where applicable.
- Develop a maintenance plan that serves as the "road map" for delivering an integrated system solution. This plan will provide for assessing new or changed functionality and will address the steps required to deploy these changes in the user population.
- Coordinate all initiatives with appropriate functional and technical personnel within the Commission, as well as affected external parties.
- Act as system manager for the integrated system solution, responsible for developing Commission policies pertaining to Time and Labor, and making policy recommendations for the areas managed by the system solution.
- Coordinate with programmers, administrative contacts, management, and users to assure the system solution is functioning properly, system maintenance is being performed, system security is being managed appropriately, and adequate documentation is being created and maintained.
- Provide transactional processing into the automated system for all payroll-related actions, including general deductions, allotments, US Savings Bonds, union dues, garnishments, taxes, military service deposits, back pay settlements, out of the system payments, direct deposits, and recertified items, and generate all standard reports and ad hoc queries to the system.
- Administer processing of all leave and time management records.
- Maintain and safeguard all individual pay records.



