Enforcement Hotline
How We Can Help You
The Enforcement Hotline invites market participants and the general
public to call, email or write the Hotline to complain or report
market activities or transactions that may be an abuse of market power, an abuse
of an affiliate relationship, a tariff violation, or other possible violation
or concern. All information and documents obtained through the Hotline are non-public, consistent with section 1b.9 of the Commission's regulations  .
Anyone may ask the Hotline for help or information about any matters within the Commission's jurisdiction.
Past Hotline calls have included complaints about:
- Bidding anomalies;
- Price spikes;
- Inappropriate use of financial instruments;
- Fluctuations in available capacity on electric transmission lines and natural gas pipelines;
- Interconnection discrimination; and
- Undue preferences to affiliates.
The Enforcement Hotline is used to informally resolve disputes in matters within
the Commission's jurisdiction without litigation or other formal, lengthy proceedings.
The Enforcement Hotline has resolved hundreds of disputes informally and answered
hundreds of public inquiries.
When We Cannot Help
The Enforcement Hotline cannot assist in a matter relating to issues in docketed
or contested Commission proceedings. Such communications violate the Commission's
rule at 18 C.F.R. § 385.2201 prohibiting off-the-record communications. Communications related to a docketed proceeding
are not confidential and must be noticed in the Federal Register and
placed in a public file associated with the docket.
Retail problems involving gas or electric service or billing are not
within the Commission's jurisdiction. Such problems should be directed to your
state
commission whose website can be found through the National Association
of Regulatory Utility Commissioners (NARUC).
If you have a pipeline safety problem, you should contact the Department of
Transportation's Office
of Pipeline Safety
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Contact Information
Enforcement Hotline
Telephone: 202-502-8390
Toll-free: 1-888-889-8030
Fax: 202-208-0057
Email: hotline@ferc.gov
Stuart Fischer
Telephone: 202-502-8517
Demetrious Pulas
Telephone: 202-502-8676
US Mail
888 First St. NE
5th Floor
Washington, DC 20426
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