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Frequently Asked Questions (FAQs)

eFiling/FERC Online

The Federal Energy Regulatory Commission (FERC) is an independent agency that regulates the interstate transmission of electricity, natural gas, and oil. The Commission also has siting authority that includes licensing non-federal hydropower projects, certification of interstate natural gas pipelines and storage projects, authorizing LNG facilities, and permitting electric transmission lines.


1. I have not received my Confirmation of Receipt email.

Be sure you clicked the ‘Submit’ button on the “Summary” screen. In the event that you did not submit your filing, eFiling allows you to resume your most recent filing that was not completed.

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2. I have received my Confirmation of Receipt email, but still have not received my Acceptance email.

Depending on the filing type, review by one of our Program Offices may be in progress. This review could take up to 24 hours. There are also periods during which the filing queue may receive a large influx of filings. In any event, filings should be accepted or rejected within 24 hours.

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3. I forgot my FERC Online password reminder and cannot access my account.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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4. Form 556: When will the Commission approve or reject my Self-Certification for a Qualifying Facility?

An order for a Qualifying Facility will only be issued if the filer requests the Commission to do so. For Self-Certification, the filer is stating that they have completed all the steps to be certified. Once the filing is accepted, the QF Docket is all the filer needs to show approval.

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5. The type of filing I am trying to make is not represented in the eFiling Menus.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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6. I am interested in a proceeding. How can I follow it?

The easiest way to follow a proceeding is by using our eSubscription service. You will be notified via email of anything that is filed or that is noticed by the Commission.

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7. I would like to be added to the Service List for a particular proceeding.

In order to be added to a Service List, you must eRegister, and then intervene in the proceeding. An alternative to the Service List is to follow the proceeding using eSubscription. You will receive via email all documents that are filed to and issued by the Commission.

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8. I would like to remove a filing from eLibrary due to errors in the document.

FERC has a “No Change” policy whereby we do not remove a filing once it has been accepted. The normal procedure is to change the incorrect filing to “Non-Public” status, thereby removing it from public view, and then associate it with the corrected filing.

NOTE: If you have not received an Acceptance email, it may be possible to reject your filing by contacting FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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9. The system is acting slow / giving me an error / or is unresponsive

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov. Please include the error message if applicable.

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10. My Company Registration was rejected / I lost my CID Password.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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11. How do I notify FERC of a name change to our company, or update our Corporate Officials?

You can use eFiling to inform FERC of a name change. The categories chosen are General - > Request to update service, mailing, or Corporate Officials List. The docket chosen should be RM99-9.

If the company to be changed has been previously registered using Company Registration, the change can be made through the Company Registration portal per the Company Registration Instructions.

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12. I have fully eRegistered and still cannot eFile.

You should have received an email that contains a link to activate your account. Be sure to click the link, otherwise you will not be able to eFile. If you do not see the email, be sure to check your Spam folder, otherwise contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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13. Is it necessary to send a courtesy copy to the Secretary when I make a filing either on paper or electronically?

It is not necessary. The Secretary receives all filings that come to the Commission.

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14. The description of my filing has changed from when I originally filed.

The eFiler creates the description on all non-tariff filings. FERC may occasionally revise that description to adhere to standards regarding formatting, or to more accurately describe the filing. If you feel that the description as published in eLibrary should be changed or contains an error, contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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15. I sent my filing via email to FERC and do not see it on the website.

FERC does not accept filings via email. In order for the Commission to officially receive your filing, you will need to eRegister and eFile it. More information on our electronic filing process can be found here.

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16. The filing I just made has an incorrect security designation.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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17. I would like to comment on a project.

An easy way to comment on a project to use eComment. The comment is limited to 6000 characters and to P, CP, PF, PT, or ET dockets. If your comment is greater than 6000 characters or isn’t under one of the aforementioned docket prefixes, you must use eFiling.

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18. Can I submit a filing with public and privileged information, or do I have to make two separate filings?

You can submit one filing with public, privileged, CEII, and/or Protected materials. However, each filing must contain at least one public file.

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19. I no longer am doing business with FERC and wish to remove myself from all mailing, service, and eSubscription lists.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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20. My mailing address has changed and it needs to be updated.

You can update your address by logging into your eRegistration account. If you do not have an eRegistration account, you can contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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21. I would like to transfer my electronic service to another user.

Contact FERC Online Support 866-208-3676 or email ferconlinesupport@ferc.gov.

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22. How do I update the Corporate Officials of a company?

You can update the Corporate Officials list using eFiling. Select filing type “Request for Change in Service List.” Select RM99-9 for the docket.

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23. I would like to intervene in a PF docket.

PF represents Pre-Filing activity designed to evaluate the feasibility of the proposed project and to get stakeholder involvement. You may submit comments in the PF docket but intervention is not permitted since there is no formal application for the project before the Commission. If and when an application is filed, it will be assigned a CP docket, and you may intervene at that time.

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24. I’m trying to submit the 2012 annual report and CPA Certification Statement. How do I submit these reports electronically?

You can use the eFiling system. Please make two separate filings with the menu selections indicated below:
  • 41.11 Report of CPA Certification: Select “Report/Form for Exist. Dkt” (use Docket ZZyy-1, where yy = current federal fiscal year)
  • 141.1 Annual Shareholders Report (Supplement to Form 1 or Form 2 Filing): Select “Report/Form for Exist. Dkt” (use Docket ZZyy-2, where yy = current federal fiscal year)

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25. I am trying to determine if a proceeding has been or will be set for Hearing or Settlement Conference.

We are precluded by law from disclosing when the Commission will act on a proceeding or what that action might be. If you are on the Service List for the proceeding, you will receive email notification whenever the Commission issues something in that docket.

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26. How do I change an attorney-of-record in a proceeding?

eFile a Notice of Withdrawal of Counsel and state the attorney-of-record change in the filing. Be sure the replacement attorney has an eRegistered email account.

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27. Is there any reason to intervene in an administrative (AD) docket?

We treat AD dockets the same as Rulemaking (RM) dockets. If you comment or intervene, you get party status just as you would by intervening in other dockets. AD's are assigned to various things; if you want to preserve your right to request rehearing of any Commission issuance, you should intervene.

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28. Is it required to have each filing party registered for a transfer of license application?

The individuals’ contacts that are to appear on the service list must be eRegistered. The companies do not have to be registered. Company registration is only required for companies filing tariffs with the Commission.

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29. When I file something electronically with FERC, are the parties to the action automatically served by FERC?

No, you must serve the parties on the service list for the documents you file. We only serve what the Commission issues. Service can be via email - you can simply forward the Acceptance for Filing email to the parties that have email addresses.

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30. I noticed that the FERC Generated PDF for a filing is not available on FERC's website.

FERC does a best-effort in making sure that a filing is converted to a PDF. Due to technical limitations, some filings will only be partially converted, or in some cases not converted at all. The FERC PDF is unofficial, and in the event that one cannot be created, the status of a filing is not affected.

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31. Our firm will be filing a Petition for Declaratory Order. We would like to know if we can file the petition electronically, and separately submit a paper check for the filing fee.

You can eFile the Petition and deliver a check to us for the fee. When you file, select an application filing type other than the one for a Declaratory Order so you are not directed to pay.gov external. Please annotate the check with the accession number assigned to the eFiling.

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32. What is the difference between Partial and Full eRegistration?

Partial Registration only allows access to eSubscription and requires a name and email address. A Full Registration allows access to all FERC Online applications, but requires more information about the individual. Be sure to click "Next" on the first Registration screen instead of "Done" to continue with a Full Registration. Additional information can be found using the eRegistration User Guide PDF.
  1. Partial Registration:
    • Required: Name, eMail
    • Access to: eSubscription
  2. Full Registration:
    • Required: Name, Email, Address, Alternate Contact Information
    • Access to: Company Registration, eFiling, eSubscription, Service List

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CONTACT
Office of External Affairs
Telephone: 202-502-8004
Toll-free: 1-866-208-3372
Email: customer@ferc.gov
 
FAQS
Demand Response Documents & Filing FERC Forms Hydrokinetics



Updated: March 13, 2014