Our Mission
Provide and promote collaborative conflict prevention and Alternative Dispute Resolution services, to prevent and resolve energy and environmental conflicts.
Our Vision
To successfully resolve disputes by providing innovative, efficient, cost-effective, and impartial resources.
About Us
An effective Dispute Resolution Service is an essential tool for solving complex energy disputes. Our experienced mediation professionals specialize in electricity, natural gas, hydropower, energy markets, and environmental issues. We provide customized services to meet the unique needs of each case, guiding parties to voluntary agreements through a flexible, facilitated processes that encourage open dialogue and mutual understanding.
Operating independently within FERC, DRS staff ensure neutrality and confidentially throughout the resolution process, assisting with:
- Early conflict prevention
- Ongoing disputes
- Formal complaints before the Commission, and
- Resolving disputes that do not have a clear regulatory path
Confidentiality
The DRS maintains strict confidentiality throughout all ADR processes, including mediation, facilitation, and negotiated settlements. Communications are protected to encourage open, productive dialogue.
Key confidentiality provisions include:
- Administrative Dispute Resolution Act (ADRA): 5 U.S.C. § 574 (ADRA Confidentiality)
- FERC ADR Confidentiality Regulations: §385.606 (Confidentiality in ADR Rule)
Why Use ADR?
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Encourages Creative Solutions |
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ADR gives parties a greater role in shaping both the process and outcome. |
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Confidential Process |
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ADR is private, parties can speak openly without concern statements will be used against them later. |
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Builds Trust and Understanding |
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ADR focuses on solving problems – not winning arguments. |
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Saves Time and Money |
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Most ADR cases are resolved within weeks or months – not years. |
ADR in Action
Mediation
A neutral third party helps participants communicate and find a solution they can all agree on.
Facilitation
We guide structured conversations that build trust, manage emotions, and improve communication.
Early Neutral Evaluation
An expert provides non-binding legal or industry specific perspective to help parties understand the strengths and weaknesses of their positions.
Workshops & Training
We offer tools and resources to help parties, stakeholders, and internal teams manage conflict better, including custom training and consultation.
How to Contact Us for Assistance
DRS Toll-Free ADR Helpline: 1-844-238-1560
ADR Email: [email protected]