Complaints

Individuals file complaints to seek action concerning persons or organizations alleged to be in violation of any statute, rule, or order administered by the Commission, or for any other alleged wrong over which the Commission may have jurisdiction.

Paths To Resolution

FERC offers multiple pathways for resolving disputes:

• Alternative Dispute Resolution:
  FERC Dispute Resolution Staff work with parties to facilitate mutual resolution.

• Settlement Judge:
  A FERC Administrative Law Judge helps parties negotiate a resolution.
  Learn More about Administrative Litigation Settlements

• Commission Decision on the Record:
  Commission may issue an order based on written submissions.

• Administrative Law Judge Hearing:
  In more complex cases, a formal hearing may be held.
  Learn More about Administrative Litigation Functions

 Types of Complaints

Formal Complaints

Formal Complaints are legal filings that initiate a formal proceeding. They require specific documentation and must follow Formal Complaint Procedures - Rule 206

Learn More About Informational Requirements for a Complaint 

Fast Track Complaints

Fast Track processing is available as a complement to the formal complaint resolution path. Fast Track processing is available when a complainant requests and presents a highly credible claim and persuasive argument showing that standard processes will not be capable of resolving the complaint promptly enough to provide meaningful relief.

A complainant may request Fast Track processing by including a request in its complaint, captioning the complaint in bold typeface "COMPLAINT REQUESTING FAST TRACK PROCESSING," and explaining why expedition is necessary.

Learn more about Fast Track Procedures

Timeframes

(All times run from Commission Order setting hearing)

Under the Commission's rules of practice and procedure, Administrative Law Judges act as settlement judges, mediators, facilitators, and arbitrators.